Activa Live Chat
Live Customer Support Software

Activa Live Chat is simply the best live support software available for Websites, and now the only live help software in the world that's also available for Rich Internet Applications (RIAs).

Activa Live Chat gives you an easy way to provide your Website visitors with immediate, on-demand access to a live support agent with a simple click of their mouse! Activa Live Chat lets you interact with potential customers in a one-on-one chat in real-time - adding that extra human touch to your Website.

Live Customer Service for E-commerce

A perfect compliment any ecommerce Website to help increase conversions and to provide instant, online sales support and customer service. And because Activa Live Chat was designed and engineered by Active Media Architects, it is the perfect add-on for Websites built with our Activa Commerce Platform for superior online ecommerce.

See the Adobe Showcase of Activa Live Chat.

With Activa Live Chat, you can instantly provide live, 'click to talk' help and proactive sales for your products and services. Explain product options, answer questions or direct visitors to specific pages - all while customers are still on your Website.

Visitors always have the choice of initiating a chat by clicking any Activa Live Chat link on your Website. You can even have Activa Live Chat proactively invite visitors to a chat after recognizing that they're about to abandon your Website. Activa Live Chat will instantly connect the visitor to your support agents and automatically display a 'welcome' message in the chat window.

• See who's on your site and what they're doing.
• Capture visitor demographics including their location, screen resolution, IP address, browser, operating system - even their local weather - and much more!
  
• Proactively invite visitors to chat and offer to help.
• Quickly setup and use preformatted, canned answers to common questions.
  
• Chat with more than one visitor at a time.
• Inter-operator chat.
• Transfer chats to other operators or groups.
• Conference-in other operators to your chats.
  
• Save, review and even download/export all chat histories.

A single question answered from a live support agent can be enough to close the sale. Activa Live Chat can accomplish the level of instant customer care that is required to keep you ahead of competitors and increase your Website sales.

Easy & Intuitive

Activa Live Chat is clear and intuitive with very easy to understand chat interface for visitors and customer support representatives. Because Activa Live Chat is on-demand, there's no need to install or maintain any software on desktop computers or servers.

Learn more about Activa Live Chat by visiting: www.activalive.com.

A free trial is also available to help you learn more about this incredible live support software.